Casumo Casino is a revolutionary online casino that has taken a completely fresh angle on the whole online gambling genre and thereby made a big splash in the marketplace. Not only that, but it has also caused some nervous shuffling from competitors purely because of the quality of the platform.

Casumo has been designed to be more than just your average casino website. Instead, it has been designed as an adventure game with casino games built into it. Whilst players gamble they will be adventuring through a parallel universe and are encouraged to explore as much as possible as that is the only way to enjoy Casumo properly and experience the wide array of ‘Easter eggs’ that can be found in this make-believe world. Just as in a “proper” video game you can gather trophies and advance in levels as you complete missions; only here, the missions are the casino games.

Casumo has the rather bold tag line; ‘We exist to erase boredom’, and at first glance it would appear that they have done a pretty good job of this with an enthralling storyline and a generally appealing design and colour scheme. This isn’t the online casino to pick for just occasional playing as players will struggle to appreciate the storyline, which let’s face it is one of the main reasons for this game. It’s definitely designed to provide a good experience for regular, returning players – and these players will be rewarded. Regular competitions with excellent prizes are some of the bonuses of being a regular but there are plenty of actual bonus offers for loyal customers as well.

Casumo was launched in 2012 and originally featured only Net Entertainment games. Recently, the NetEnt catalogue has been complemented by a selection of games from new developers Thunderkick, Greentube and WMS. Games can be played in English, German, Swedish, Finnish or Norwegian.

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Software and Design

The primary software provider for Casumo is Net Entertainment, one of the biggest development houses in the industry and the quality of Net Entertainment’s design and programming is perfectly matched by the quality of the design and programming of the casino itself. The look and feel of the entire website is very sleek, with a smooth operating speed and very simple and clear controls. The colour scheme has managed to be both exhilarating, keeping players alert and focused, and soothing on the eyes and brain. This is no easy job so a big thumbs up to Casumo for that one.

The developers have made excellent use of what is usually wasted white space down the left hand side of the screen by populating it with navigation panels, freeing up space at the top of the screen, and with a live feed of achievements earned by other players. The site uses a full page scrolling method that is particularly nice to use and smooth, especially with touch pads on laptops or with touch screens on mobiles and tablets, which will be covered in greater detail below.

The relatively recent addition of Thunderkick, Greentube and WMS games has given Casumo’s games catalogue a further boost. Although fairly new on the developer market, all of Thunderkick, Greentube and WMShave already made a name for themselves thanks to their creative, unique and fun games.

Games

As we have come to expect from Net Entertainment, Thunderkick, Greentube and WMS, the games on offer are well designed and great fun to play. The colours and graphics are crisp and bright and the animations are smooth and add dynamics to the game play. Obviously, a casino that has been as hotly anticipated as Casumo will need a catalogue of games to match, and players won’t be disappointed. Players can choose from a massive selection of slot games, including the likes of Book of Ra, Katana, South park Reel Chaos, Reel Run, Mega Fortune and Piggy Riches to name but a few. If slot games don’t cut the mustard then players can take a trip into the more conventional array of casino games on offer at Casumo; several types of Roulette, a dizzying array of Blackjack, Baccarat, almost any variation of Poker and Pontoon are just some of the classic casino games players can enjoy during the exploration of the parallel universe that is Casumo.com.

As you would expect, there are plenty of less traditional games as well including jackpot games where the grand prize ranges from the 10’s of thousands to the millions. There is a real chance of winning seriously big at Casumo. The games at Casumo really do manage to complement the interesting storyline very well and the quality is fantastic.

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Mobile

The mobile offering at Casumo is fairly standard when it comes to online casinos these days, that standard generally being very good across the board thanks to the recent advancement in mobile phone technology. The whole casino has been designed to be compatible with all screen sizes and aspect ratios so players can access the entire website functionality on the phone. As would be expected, Casumo has ensured all of the games are mobile compatible and work just as smoothly on any device. There is no need to download any software to play the games on Casumo either so games can be played straight away.

One of the only issues with the mobile version of Casumo is shared by every online casino in the industry, players are unfortunately very much dependent on the quality of the internet connection available. Played over wifi, Casumo is just as good on mobile as it is on desktops and laptops but it will be some time yet before playing over the mobile network is reliable enough anywhere outside city centres. That being said though, in general the mobile experience at Casumo is as good as is available anywhere. Players will be struggling to stop playing the enthralling storyline anyway and they won’t have to because they can just boot Casumo up where they left off on their mobile thanks to progress being saved across devices.

Bonus and Promotions

Upon signing up to Casumo, players are greeted with a choice of welcome gift, a nice touch as obviously every player has a preferred bonus type so why make them compromise? Players can choose either 20 free spins on one of the most popular slot games, Starburst, a 100% deposit bonus up to a value of 300 GBP and a doubled deposit bonus with 20 free spins on Starburst. Upon first inspection it would seem obvious that the third option is probably the best value bonus and is no doubt the most popular with gamers.

As would be expected, the bonuses don’t stop at the sign up process. Players are rewarded throughout game play for various achievements and activities. This is why Casumo encourages players to explore the parallel universe that has been created as much as possible and to vary their game types frequently. More variety and exploration increases the chance of unearthing more and more bonuses and rewards. These in game bonuses vary in value and type but there are certainly some that are worth looking for.

Bonuses on Casumo come thick and fast providing a real added level of excitement to the game play and the storyline. The rewards structure is certainly helped by the storyline as well as the roaming nature of the game and the developers have exploited this to the full extent.

Customer Support

There was always a risk that Casumo would be too complicated for some players considering it was introducing a fairly novel way of playing casino games to the market, and because of this they have put a solid amount of thought and consideration into the customer support functions on the website. To get in touch with the Casumo team click on the ‘Help’ button in the left hand menu and a live chat window will open. Players can then pop a question into there and one of the Casumo team will get back to them, or they can view the frequently asked questions which answers all of the most common queries.

There is a distinct lack of visibility of a phone number on the website which is certainly not ideal. Whilst technologies have moved on significantly, removing the absolute need for a phone number, it does provide an additional level of assurance having a phone number visible. That being said, it is possible to request a call back via the live chat function and this also places any charges on Casumo rather than the individual. All in all it is a solid and well supervised customer support process and one that should instil confidence in all players.

Banking

Deposits can be made at Casumo in all of the regular ways. Players can make deposits via Visa, Mastercard, Skrill, Neteller, PaySafe or by direct bank transfer and the deposits are all available to play with immediately, with the exception of bank transfers which can take 1 – 3 days. Withdrawals can be made in the same ways as deposits and are also available to the player immediately except with bank transfers and in this instance Visa as well, both of which can take 1 – 3 days to complete. As is standard these days, there are no fees charged for either deposits or withdrawals so all of the money deposited is available for playing with and all of the winnings are able to be withdrawn.

Conclusion

All in all, Casumo is a great new addition to the online casino marketplace and one that is certainly refreshing and interesting. The fresh new storyline idea creates a new element to online gambling that hasn’t been seen before and the bold and bright design coupled with the fantastic selection of high quality games makes this online casino a real game changer. Players will love exploring Casumo and picking up a wide array of awards and bonuses along the way. Take advantage of the excellent sign up bonuses while they are live and try one of the most exciting new casinos on the internet.

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